Privacy Policy

1. Who we are

Ark Aerial Photography 360 ("we", "us", "our") is a photography and drone services business based in Shrewsbury, Shropshire, UK. We provide aerial photography, ground photography, and 360° virtual tour services to clients across the United Kingdom.

Contact: arkaerialphotography@gmail.com · 07528 420720

2. What data we collect

Your name

Email address

Phone number (if provided)

The content of messages you send via our contact form

Technical data such as your IP address, browser type, and pages visited (via analytics)

3. How we use your data

Respond to enquiries submitted through our contact form

Provide the photography or virtual tour services you have requested

Send you a quote or invoice relating to your project

Improve our website and services using aggregated analytics data

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

4. Legal basis for processing (UK GDPR)

Legitimate interests — responding to your enquiry and providing the services you have requested.

Contract performance — where you have engaged us to carry out photography or virtual tour work.

Consent — for any optional marketing communications, where you have opted in.

5. How long we keep your data

We retain enquiry and project correspondence for up to 3 years after the last contact, unless a longer retention period is required by law (for example, for financial records). Analytics data is retained in aggregated, anonymised form.

6. Third-party services

Google Maps / Street View — used to display 360° virtual tour embeds. Subject to Google's Privacy Policy.

YouTube — used to display video thumbnails linking to our YouTube channel. Subject to Google's Privacy Policy.

Google Analytics — used to understand how visitors use our website. Data is anonymised and aggregated. Subject to Google's Privacy Policy.

7. Cookies

Our website uses cookies to improve your browsing experience and to collect anonymised analytics data. By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can disable cookies in your browser settings at any time, though this may affect the functionality of the site.

8. Your rights

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data ("right to be forgotten")

Object to or restrict our processing of your data

Data portability — receive your data in a structured, machine-readable format

Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at arkaerialphotography@gmail.com. We will respond within 30 days.

9. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS. Contact form submissions are transmitted securely and stored only as long as necessary.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.